The Photolab customer won't be able to log in to their account or will have access their old Photolab projects on Fujfilm Printlife. The customer will not be able to collect PC Optimum points.

Click Here to Contact Us

To log in to your online account, please visit;

https://fujifilmprintlife.ca/account/login

On the top right-hand corner, click on the hamburger icon. Click on the login button and enter your credentials and then click on the login button.

You have to log in to your Printlife account to have access to your digital image files. If you forgot your password it can be reset by following the steps provided here:

https://fujifilmprintlife.ca/account/login

Once you are logged in, follow the steps below:

1. Click on the Orders Section.
2. Click on your Order Number.
3. Click on the Files Button beside the price to view and download your digital assets/files.

To get started, please create an account on Fujifilm Printlife. Simply visit https://fujifilmprintlife.ca/account/register Enter your First and Last name and provide us with a valid email address to start the process. You will then receive a confirmation email with a link to complete the process.

To login to your Fujifilm Printlife account, visit https://fujifilmprintlife.ca/account/login Enter your email and password created at sign up and then click sign in button

Upload Photo

Once logged in, select the product you wish to create and click the Customize button. Next screen select theme or template for your project and then click Upload Photos button, where you can upload or import photos. You can upload from your computer, tablet, or mobile device or google photos. If you have previously uploaded photos, click on Past Uploads button. The supported file formats are: .jpg, .jpeg, .png, .bmp, .webp, .heic & .heif

Print Photos

There are many ways to print your digital photos:

• Online: Photo printing services
• Retail: Kiosks in grocery stores and pharmacies
• Home: Home laser or photo printer
• Smartphone: Portable smartphone printers

Please visit the link below:
https://www.fujifilm.com/ca/en/consumer/film-quicksnap/quicksnap/quicksnap-400/where-to-buy

instax CREATE

Canada was chosen as the first country to launch Instax Create! Instax Create gives you the ultimate creative experience with over 35 different borders/frames to choose from. There is also a special UV coating that adds a raised layer of gloss over your prints for a top-quality finish. Regular prints come in a 5 or 10-pack and are available in 8x10 and 11x14 frame. All you have to do is go to the Fujifilm Printlife website, and click on Instax Create!

The minimum resolution for an 8”x10” printed at 250 dpi (Dots per inch) would be 2000 x 2500 pixels (5MP) with a file size of approximately 3.5MB. To print larger, a higher resolution would be required. A 24MP image (4000×6000) can print as large as 16”x24” at 250 dpi with file sizes of up to 10-15MB.

Use photo editing software such as PhotoShop or Lightroom to resize and sharpen the photo, adjust the photo’s colour profile, and ensure your photo is at the right resolution for the printer you will be using.

Most cameras have either a 3:2 ratio (35mm full frame and APS-C sensors) or 4:3 (Most compact cameras and Micro Four Third sensors). Depending on your desired print size, you may need to crop the image to the appropriate ratio to make the print look the way you want it to.

Common print sizes in a 3:2 ratio (in inches):

• 4×6, 6×9, 8×12, 12×18, 16×24, 20×30, 24×36

Common print sizes in a 4:3 ratio: (in inches):

• 6×8, 9×12, 12×16

Other common ratios include:

• 1:1, 5:4, 16:9, 12×6

CANADA POST STRIKE ALERT: ALL ORDERS ARE NOW BEING SHIPPED BY PUROLATOR

Expedited Shipping:

All orders are being shipped via Canada Post from our Mississauga facility.
Shipping rates are vary by province.
Once the order is shipped, the tracking number gets sent to the customer via E-mail.

Track you order here.

Express shipping service is not currently available. 

Letter-Mail Shipping:

Orders are shipped via Canada Post. Only specific products are qualified for this shipping method. This shipping method could take upto 7-10 business day and doesn't provide tracking number.

Any brand of 35mm film, 12, 24 or 36 exposure and QuickSnap, single-use and waterproof cameras, 27 exposures C-41 Processing only.

Place your 35mm film roll or single-use camera in an envelope and securely seal it. Next, download and print the provided label. Attach the label to the exterior of your envelope, and drop it off at your nearest Canada Post location. Use the link below to locate your closest drop-off point. Click the link below to find the nearest drop-off Canada Post Location:
https://www.canadapost-postescanada.ca/information/app/fpo/personal/findpostoffice

Between 7 to 10 business days, you will be kept in the loop as to the progress of your order via email notifications. The time will only begin once your film is received. Processing and delivery times may increase during November and December.

Old, expired film does not go bad all at once – colour shift, contrast fade away and fog build up. Old film (around 10 + years) will have faded, skewing toward magenta. In many cases, this is preferred and authentic to the time.

If your film roll is blank and doesn’t produce any images, you will be charged shipping and processing fee of $20.99.

These are the top reasons why your film roll turned out blank:

1. Film is not loaded properly onto the camera
2. Camera malfunction
3. Unused film sent in
4. Flash is not used indoors

If we are unable to develop your submitted film, we will return the film. There is a service and processing charges of $20.99 for the films that we are not able to proceed. This process might take upto 3-4 weeks.
Any brand of 35mm film, 12, 24 or 36 exposure and QuickSnap, single-use and waterproof cameras, 27 exposures C-41 Processing only.

No, you will not get your original film negatives back with your order. We provide you with physical prints as well as a digital set of your images. Negatives will be kept for 30 days, then properly destroyed in accordance with privacy rules.

We do not make scans of already processed film.

No, we do not process this film type.

We do not develop 110 film.

We do not process black and white film.

It is highly recommended to backup your images frequently. Here are a few options:

• Back up to the cloud. The many available options allow you to back up your images to a cloud based service for online photo storage that gives you access to your photos over the internet.
• There are still options to backup via optical disk (CD/DVD), although this option is becoming more and more difficult as media is becoming harder to obtain.
• You can also back up to an external hard drive. Much like the hard drive in your PC or Mac, external hard drives safely store files to protect photos in case your PC or Mac hard drive fails. You can then organize your photos using your computer’s photo library.
• The best way to archive images is to print them and store them in a photo album.

Immediately stop using that card. When continuously capturing photos, there is a risk of overwriting the deleted image. Various card recovery programs are available for scanning your card to retrieve the images. Your card may have included software recommendations.

Find software that enables you to edit the scanned images’ EXIF data.

The software you use depends on how experienced you are with editing photos.

• Beginners: The software included with your Windows or Mac operating system
• Mid range: Adobe Elements
• Experienced: Adobe PhotoShop, LightRoom, ACDSee, Capture One

Decide how you want to categorize your photos and then create a folder structure (Year / Month / Event / etc.) on your computer. Drag and drop your photos or photo files to the relevant file.

There are a few ways to digitize photos, film negatives and slides:

Professional photo scanning services: (Recommended) Rely on professionals to digitize your photos or convert slides to digital and return your negatives/slides to you for archiving. Professionals can also colour correct your photos. These types of services will result in higher quality images.

Smartphone apps and accessories: Using a commercial app or accessory will give you the lowest quality results and may limit print sizes if you want to print pictures from your digitized images.

Household scanner: A home scanner will provide excellent quality images for your negatives and slides. However, This method requires a very technical configuration to ensure accurate colours and the highest possible image quality.

Digital camera: Using a digital camera to digitize your images will provide very high quality results but it is the most expensive DIY setup. This process requires a high resolution interchangeable lens camera with a high quality macro (closeup) lens.

Connect your phone to your computer and move the photos from the file on your phone to your computer. You can also upload smartphone photos to the cloud and then transfer them to your computer. Once they’re on your computer, you can use photo organizing software to help you sort and categorize your photos.

When you use a digital camera to take flash photos, light from the flash can reflect off airborne dust particles. These particles may be captured in photos. To prevent this from happening, light up the surrounding area as much as possible and take photos without your flash. If you can detach the flash from your camera, move the flash away from the camera and then take flash photos.

You probably have some dust on your camera lens. Use a blower brush to gently blow any dust from your lens.

Multiple methods exist for transferring photos from your digital camera:

• Direct camera connection using your camera’s USB cable: The USB cable included with your digital camera enables easy photo downloads to your computer. Ensure your camera's batteries are fully charged.
• Using your computer’s built-in card reader or a USB card reader: This obviates the necessity of connecting the camera directly to your computer. Insert your memory card directly into the card reader on your computer.
• Wi-Fi/Bluetooth: Some digital cameras can transfer images via WiFi or Bluetooth. Check with your camera manufacturer to find out more.
• Mobile devices: Most cameras can transfer images wirelessly to iOS and Android devices. Once the photos are on your mobile device, you can transfer them directly to your computer, or transfer them from cloud storage to your computer.

For a new card, safely format without image loss. Follow camera instructions on memory card formatting. Previously used cards may be corrupted. Refer to handling corrupted memory cards section.

Stop using that card. Continuing to take photos may overwrite the deleted image. Explore card recovery programs to scan and retrieve images. Check if your card includes software recommendations.

Regularly switch to a new card, and enable write protection on used cards. This ensures that in case of corruption, your images on other cards remain unaffected.